HIC Global Solutions: A Salesforce Specialist Operating Across Four Countries

HIC Global Solutions is a Salesforce-focused consulting and technology company with a growing international presence. Its operations span four countries, with its headquarters in Canada. The company also has offices in the United States and the United Kingdom, while India serves as its project delivery point. Its US office is based in Milwaukee, and its UK office is in London. 

The company focuses on Salesforce consulting, implementation, development, integration, migration, managed services, and AI-enabled implementation, helping businesses build and improve their Salesforce environments.

Salesforce Services HIC Global Solutions Offers

HIC Global Solutions provides Salesforce services across the complete project lifecycle, from consulting and implementation to development, customization, data migration, Lightning migration, API integration, support and maintenance, and IT staff augmentation. 

Alongside Salesforce, HIC provides HubSpot development and Shopify services, including Shopify store development, customization, migration, integrations, and Shopify-Salesforce integration. 

Its capabilities also extend to AI-enabled implementation and automation, helping businesses prepare their Salesforce environments for solutions such as Agentforce and other AI technologies.

Rather than limiting its work to standard Salesforce configuration, HIC also handles more technical requirements such as custom applications, integrations, complex data requirements, reporting, and business-specific automation.

The company also works across Salesforce solutions including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, MuleSoft, Tableau, Data 360, and Agentforce.

Recognitions, Partnerships, and Certifications

HIC’s growth has also been marked by several Salesforce recognitions and industry certifications. The company became a Salesforce Crest Partner in 2022 and later became an official Salesforce Managed Service Provider in 2024. Its website also highlights its Salesforce PDO, Salesforce Partner MSP, Talent Alliance, and other partnership recognitions.

HIC has also been recognised directly by Salesforce. A recent Salesforce article, A Founder’s Toolbox for 2026, featured HIC Global Solutions as a Salesforce consulting and AppExchange solutions provider and highlighted how its Docs Made Easy product evolved from document generation into one-click automation for enterprise sales workflows. 

Alongside its Salesforce partnerships, HIC has achieved Great Place to Work certification, ISO certification, SOC 2 Type 2 compliance, and HIPAA compliance. In 2026, the company also announced winning the Cross-Border Excellence Award from Payoneer India.

HIC Global Solutions Product Suite

Alongside Salesforce consulting and implementation services, HIC Global Solutions has developed its own product suite to handle common business requirements across forms, documents, eSignatures, ecommerce, accounting, and data integration.

• Forms Made Easy helps businesses create Salesforce forms using its AI Form Builder. Users can describe the form they need in a prompt, and the tool can generate the form without starting from scratch. It can be used for lead capture, surveys, registrations, feedback, and other business processes.

• Docs Made Easy helps businesses generate documents directly from Salesforce data, including proposals, contracts, quotes, invoices, reports, and other business documents.

• Sign Made Easy brings electronic signatures into Salesforce, allowing businesses to send, sign, and manage documents without moving the workflow outside Salesforce.

• Sync Made Easy connects Shopify and Salesforce to keep ecommerce data synchronized. It also includes an AI agent that can help businesses work with their connected data and Salesforce workflows.

• QB Sync Made Easy connects Salesforce with QuickBooks, helping businesses synchronize customer, invoice, payment, and accounting information between the two platforms.

• MultiSync Made Easy helps businesses integrate, migrate, and synchronize data across 100+ applications, with a focus on moving data while avoiding data loss and reducing the complexity of multi-system integrations.

• Move to Slack helps businesses move from other collaboration tools to Slack, supporting the transition with a structured migration process and helping teams get their Slack workspace ready for use. 

These products add another layer to HIC’s Salesforce capabilities, allowing businesses to use ready-made solutions alongside customized consulting and implementation services. HIC’s website currently lists all six products as part of its product portfolio.

What the Company Brings to Salesforce Projects

HIC helps businesses implement the latest Salesforce developments and capabilities to keep their CRM environments up to date and aligned with changing business needs. 

From new Salesforce features and AI-enabled solutions to custom development and automation, the company helps businesses make practical use of the latest technology while streamlining their CRM processes.

The company’s approach is not limited to implementing Salesforce and moving on. HIC works on custom business requirements, integrations with existing systems, data management, automation, AI adoption, and long-term Salesforce support.

With its international presence, Salesforce-focused services, industry experience, and its own AppExchange product portfolio, HIC Global Solutions operates as a Salesforce specialist for businesses looking to implement, improve, integrate, or scale their CRM environment.

Visit HIC Global Solutions

Your role in staying up to date is integral to our shared mission of fostering a community of innovators. CanadianSME Magazine is a valuable treasure trove of entrepreneurial knowledge. Click here to subscribe to our monthly editions for updates on Canadian businesses. Follow our handle @canadian_sme on X to remain updated on all business trends and developments. Your support is crucial to our mission.

Disclaimer: This article is based on publicly available information intended only for informational purposes. CanadianSME Small Business Magazine does not endorse or guarantee any products or services mentioned. Readers are advised to conduct their research and due diligence before making business decisions.