Meridian Credit Union Named Winner of Best Digital Transformation Program - Canada in 2026

The Digital Banker recognizes Meridian Credit Union’s digital banking transformation, Member experience and measurable business impact

Meridian Credit Union has been named the winner of Best Digital Transformation Program – Canada at The Digital Banker’s Global Retail Banking Innovation Awards 2026. The award recognizes Meridian’s enterprise-wide digital transformation and its impact on Members and operational efficiency. Meridian’s transformation marks a shift from feature-by-feature digital delivery to a connected, advice-led banking model focused on making Member journeys simpler, faster and more useful.

“We have built a digital foundation that allows Meridian to innovate more quickly while maintaining the security, trust and Member focus that define us,” said Matthew Seagrim, Chief Growth Officer at Meridian Credit Union. “The progress we’ve made across digital adoption, onboarding and self-service demonstrates what is possible when technology, data and Member insight are brought together around a clear purpose.”

Meridian’s transformation has introduced and enhanced capabilities across digital onboarding, everyday banking, self-service and personalized financial guidance, including AI-supported insights, financial planning, budgeting tools and expanded card controls.

“This recognition reflects the work our teams have done to create a simpler, more connected digital banking experience for our Members,” said Davyd Edwards, Vice President, Member Experience & Product Innovation at Meridian Credit Union. “Our transformation is about more than introducing new technology. It’s about bringing together digital convenience, personalized guidance and human advice to help Members feel more confident managing their financial lives.”

Meridian’s transformation shows the power of combining Meridian’s understanding of its Members with technology and data to continuously improve the digital banking experience while maintaining a strong focus on security and responsible innovation.

Meridian received the Best Digital Transformation Program – Canada award following an adjudication process conducted by The Digital Banker’s judging panel. The 2026 Global Retail Banking Innovation Awards received 1,245 submissions from 115 institutions across 43 markets, with entries assessed across product and service innovation, customer experience, financial and market performance, and corporate strategy. The award was presented at the Global Retail Banking Innovation Awards gala at Marina Bay Sands in Singapore on October 22, 2026.  

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About Meridian Credit Union

Meridian is Ontario’s largest credit union, and one of the largest in Canada. Guided by our purpose, “helping you achieve your best life,” Meridian delivers personal, and wealth financial business solutions to over 390,000 Members. Our Meridian for Good strategy is aimed at helping people get access to the money and advice they need; plan for a better future that is clean, resilient, and diverse; and be financially confident. Meridian has one operating subsidiary: Meridian OneCap Credit Corp (“MOCC”). For more information, please visit: meridiancu.ca.

We acknowledge that our operations are located on Treaty 13 lands, the territory of the Mississaugas of the Credit First Nation, and the traditional territories of the Haudenosaunee and Huron-Wendat Peoples. We also recognize the ancestral and unceded territories of all First Nations, Inuit, and Métis Peoples across Turtle Island. With gratitude for their enduring care for the lands and waters, we remain committed to learning, listening, and building meaningful partnerships with Indigenous communities as we work toward a better future together 

Source : Meridian Credit Union