In the ever-evolving landscape of entrepreneurship, time and resources stand as our most valued assets. As we stride into this New Year, small businesses aren’t merely confronting challenges; they’re seizing them as opportunities to redefine strategies and amplify operations. Studies reveal that, on average, small business owners handle approximately 4.2 roles within their businesses. Limited IT resources and tight budgets, compounded by the complexities of managing a workforce and integrating incompatible new technology, lead to an average of over seven unconnected business applications. This lack of integration where the work is done, coupled with a lack of ROI clarity, poses challenges in maximizing the value of each dollar spent.
Freeing up schedules and enhancing efficiency is the elusive, eternal promise of technology. Reclaiming time from repetitive and tedious tasks means gaining more time for productive and rewarding work. After all, the additional time spent on the things that matter most for your business could be the difference between a robust month and a challenging one. But how do you create that time?
The Xerox RPA Service Advantage for 2024
Robotic Process Automation (RPA) and Artificial Intelligence (AI) stand as distinctive yet mutually advantageous technologies. RPA specializes in automating the repetitive and rule-based tasks of the business world, mirroring human actions with precision. RPA was previously viewed as an enterprise solution due to the scale of problems associated with automation, not to mention substantial costs. However, when offered as a service with targeted goals and specific results, RPA becomes an affordable option for SMBs.
Empower Your Business in 2024 and Beyond
Xerox believes in a collaborative approach to assessing customers’ situations, understanding the problems they aim to solve, and identifying the best solutions. Xerox’s services range from simple invoice processing automation to more complex AI-based solutions tailored to various client needs.
Discover how Xerox Robotic Process Automation (RPA) services can help you boost efficiency. Access this free 45-minute webinar, now available On-Demand. Tune in to scratch the surface of what’s possible.
Learn more about Robotic Process Automation (RPA)
Mohan Mailvaganam
National Vice President – Digital Services and Workflow Automation Practice
As a leader with over 20+ years of in-field experience in Digital Transformation, Mohan brings a wealth of experience and expertise in areas such as digitization, information management, workflow automation, and business process outsourcing. During his 24+ year career at Xerox, he has undertaken diverse roles within the Xerox fold over the years, yet all aligned with the shared goal of helping businesses of all sizes move to a digital way of working.
In his current role as the Canadian Practice Leader, his organization is focused on helping businesses leverage accessible, innovative, industry-leading automation technologies, and managed services to transform clients’ back offices and become less reliant on paper. They are making the transition towards digital and touchless processing.

