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Episode 1207 · 21 min

Beyond the Quarter: The Operational Blueprint to Engineering Customer-Success-Led Revenue

The future of B2B commerce is no longer about selling faster—it’s about becoming easier for customers and AI agents to discover. Today, we explore how businesses are rebuilding digital commerce with smarter…

0:0021:21

Episode notes

Welcome to the CanadianSME Small Business Podcast , hosted by Kripa Anand . The future of B2B commerce is no longer about selling faster—it’s about becoming easier for customers and AI agents to discover. Today, we explore how businesses are rebuilding digital commerce with smarter platforms, automation, and data-driven experiences. Joining us is Bryan House , Chief Executive Officer at Elastic Path . A Harvard Business School MBA graduate and global technology leader, Bryan shares insights from scaling open-source platforms, enterprise software companies, and building customer-focused strategies for modern commerce.

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