Reimagining Insurance at KPMG in Canada’s 30th Annual Conference

Small Business Canada

Key industry leaders come together to discuss insurance in a post-pandemic world

TORONTO, Nov. 4, 2021 /CNW/ – KPMG in Canada will hold its 30th annual insurance conference, Reimagining Insurance, on Wednesday, November 17. The virtual conference brings together thought leaders from KPMG and the insurance industry to share their perspectives on the transformation of the sector.

The conference will offer an in-depth exploration of the issues affecting insurers today, including the rapid pace of digitization, consolidation, regulation, and environmental, social and governance (ESG) risks and opportunities. 

“Whether it’s improving customer experience, leveraging disruptive technologies or preparing for IFRS 17, Reimagining Insurance is a one-stop shop for stakeholders to learn about, understand and reimagine the future of the insurance sector,” says Chris Cornell, National Sector Leader, Insurance, KPMG in Canada.

This year’s lineup includes a keynote address from Kevin D. Strain, President and CEO of Sun Life. Other guest panelists include: Eric Herbelin, President & Chief Executive Officer of Manitoba Public Insurance; Celyeste Power, Chief Strategy Officer at Insurance Bureau of Canada; and Neville Henderson, Assistant Superintendent, Insurance Supervision Sector, Office of the Superintendent of Financial Institutions (OSFI).

The conference will be presented in English.

Date: Wednesday, November 17, 2021

Time: 12 pm to 5 pm EST

Registration: Media are invited to attend and can register here.


Opening Remarks | 12:05pm – 12:10pm

  • Chris Cornell, Partner, Audit, and National Sector Leader, Insurance, KPMG in Canada

A vision for Sun Life as it emerges from the pandemic | 12:10pm – 12:55pm

  • Kevin D. Strain, CEO, Sun Life

Plenary 1 | 12:55pm – 1:45pm
Reimaging Insurance: Global view on the state of the industry

  • Laura J Hay, Global Head of Insurance, KPMG International

Breakout Session 1 | 1:55pm – 2:40pm
IFRS 17 – Embracing Change – Planning for transition

  • Alison Rose, Partner, Life & Pensions Actuarial Practice, KPMG in Canada
  • Cathy Yuan, Senior Manager, Financial Services, KPMG in Canada
  • Anthony Buonaiuto, Senior Manager, KPMG in Canada

Breakout Session 2 | 1:55pm – 2:40pm 
Reimagining operations 

  • Paul Jones, Senior Manager, KPMG in Canada 
  • Gavin Lubbe, Partner and National Leader, Management Consulting – Operations; GTA Lead, Data & Analytics, KPMG in Canada
  • Jonathan Weir, Partner, KPMG in Canada
  • Jonathan Wong, Director, Advisory – C&O Financial Services, KPMG US

Breakout Session 3 | 1:55pm – 2:40pm
Post pandemic risks and opportunities 

  • Doron Melnick, Partner Management Consulting, Leader Transformation Delivery Services, Leader, People and Change Services, KPMG in Canada

Plenary 2 | 2:50pm – 3:35pm
Reimagining customer experience

  • Véronique Dorval, SVP, Chief Client Experience Officer, Sun Life
  • Eric Herbelin, President & Chief Executive Officer, Manitoba Public Insurance
  • Celyeste Power, Chief Strategy Officer at Insurance Bureau of Canada
  • Peter Hughes, Partner and National Leader, Customer Practice, KPMG in Canada

Breakout Session 4 | 3:45pm – 4:30pm
Reimagining tax

  • Will McCallum, Managing Director, Crown House, Bermuda, KPMG Bermuda 
  • Penelope Woolford, Partner, National Service Line Leader, International Corporate Tax, KPMG in Canada
  • Marcus Heyland, Managing Director, Tax, Washington National Tax Office, KPMG

Breakout Session 5 | 3:45pm – 4:30pm
Transformative forces shaping the industry

  • Zaid Hoosain, Partner, Management Consulting – Operations, KPMG in Canada

Breakout Session 6 | 3:35pm – 4:30pm
Reimagining Insurance: Fresh approach to the Board of Directors’ mandate

  • Dana R. Chaput, Partner and Insurance Accounting Change Leader, KPMG in Canada
  • Stephen D. Smith, Partner, Audit, Financial Services, KPMG in Canada
  • Alexander Rau, Partner, Advisory Services – Cyber Security, KPMG in Canada

Regulator point of view | 4:35pm – 5:00pm

  • Neville Henderson, Assistant Superintendent, Insurance Supervision Sector, Office of the Superintendent of Financial Institutions (OSFI)
  • Amit Chalam, Partner, Risk Consulting, Financial Services, KPMG in Canada
  • Chris Cornell, Partner, Audit, and National Sector Leader, Insurance, KPMG in Canada

About KPMG in Canada

KPMG LLP, a limited liability partnership, is a full-service Audit, Tax and Advisory firm owned and operated by Canadians. For over 150 years, our professionals have provided consulting, accounting, auditing, and tax services to Canadians, inspiring confidence, empowering change, and driving innovation. Guided by our core values of Integrity, Excellence, Courage, Together, For Better, KPMG employs nearly 8,000 people in over 40 locations across Canada, serving private- and public-sector clients. KPMG is consistently ranked one of Canada’s top employers and one of the best places to work in the country.

The firm is established under the laws of Ontario and is a member of KPMG’s global organization of independent member firms affiliated with KPMG International, a private English company limited by guarantee. Each KPMG firm is a legally distinct and separate entity and describes itself as such. For more information, see


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