Small Businesses Can Adapt To The Multi-Generational Workforce in 2023

Small Businesses Can Adapt To The Multi-Generational Workforce in 2023

2022 was a transformative year – one marked by unprecedented turbulence and volatility but also one which saw the collective global efforts to re-open our world and businesses to facilitate a return to normalcy.

For the past three years, the resilience of Canada’s small business community amidst extraordinary challenges has proven exceptional. The unique ability of small businesses to meet the shifting priorities of the modern Canadian workforce – one which prioritizes a healthy work-life balance, closer workplace relationships, and flexible schedules – has helped spur job creation coast-to-coast, empower local communities, drive innovation across industries and shape the future of work.

As I’ve said before if the pandemic has taught us one thing, it’s that strength is not reflected by the size of a business but rather by the resilience – and the heart – of the people behind it.

The agility, creativity, and unwavering dedication of Canadian entrepreneurs and SMB workers to forge ahead has been nothing short of inspiring, leading us to enter the fourth year of the COVID era from a place of hope, encouragement, and excitement for what is to come next.

On behalf of ADP Canada, I’d like to thank the entrepreneurs, the owners, and the staff at Canadian small businesses for everything they do for the communities they serve and for all Canadians. It is an honor to advocate for and support Canada’s small business community, and we all look forward to what innovations you will bring in 2023.

With gratitude, Ed.


Ed Yuen

Vice President of Strategy and Business Development, ADP Canada

If the past 22 months have taught us one thing, it’s that strength is not reflected by the size of a business, but rather by the resilience – and the heart – of the people behind it.

Throughout the pandemic we’ve continued to keep our finger on the pulse of Canada’s small business – the keystone of our economy. With recent ADP Workplace Insights survey findings showing that 79% of small businesses who reduced their workforce during the pandemic, have re-hired employees, it looks like 2022 is going to be the “Year of the Employee”.

We’ve also seen a shift in the priorities of Canadian workers, with the pandemic leading many to re-evaluate what is truly important to them and their families – a healthy work-life balance, closer workplace relationships and flexible schedules.

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