The CIO Playbook Revealed by Info-Tech Research Group at LIVE 2024: New Program Will Drive IT Excellence Through a Systematic 12-Month Roadmap

Unveiled during a keynote at LIVE 2024, Info-Tech Research Group’s annual IT conference in Las Vegas, the new CIO Playbook program will help IT executives systematically improve their IT departments across 12 critical priority areas to enhance performance, raise the profile of IT within their organizations, and align IT strategy with business goals.

Announced during a keynote at the LIVE 2024 IT conference, Info-Tech Research Group has launched The CIO Playbook, a comprehensive, systematic approach designed to guide CIOs and IT executives in transforming their IT organizations across 12 critical areas over a structured 12-month roadmap.

Within an exponentially evolving and fast-paced technology environment, IT leaders are under increasing pressure to maintain operational efficiency while driving innovation and positioning IT as a strategic organizational partner. Info-Tech’s new CIO Playbook program will help IT executives consistently deliver on key performance metrics while enhancing their visibility and influence within the broader organization. By dedicating each month to a specific priority, the CIO Playbook ensures that IT departments can transition from reactive firefighting to proactive, large-scale optimization.

Info-Tech Research Group’s CIO Playbook program will help IT executives systematically improve their IT departments across 12 critical priority areas to enhance performance, raise the profile of IT within organizations, and align IT strategy with business goals. (CNW Group/Info-Tech Research Group)
Info-Tech Research Group’s CIO Playbook program will help IT executives systematically improve their IT departments across 12 critical priority areas to enhance performance, raise the profile of IT within organizations, and align IT strategy with business goals. (CNW Group/Info-Tech Research Group)

“At Info-Tech, we recognize the enormous challenges facing IT leaders driven by accelerating expectations and demand,” says Geoff Nielson, senior vice president of brand reach & influence at Info-Tech Research Group, who presented the CIO Playbook during a LIVE 2024 keynote. “The CIO Playbook is a structured approach to becoming a transformational CIO by systematically improving IT performance. It consists of 12 core, high-impact initiatives that you can customize, calendar, and delegate that drive improvement you can measure annually.”

Designed to enhance performance and elevate the profile of IT departments, the program allows leaders to tackle pressing IT challenges with a structured approach. This step-by-step process empowers CIOs to optimize their teams and operations to drive meaningful yearly results.

“The CIO Playbook isn’t just a tool for short-term gains. It’s a roadmap for sustainable growth and leadership, designed to help IT executives not only meet but exceed organizational expectations,” explains Neilson. “Through this process, CIOs can consistently deliver as strategic partners to boards and executives. The 12-month framework ensures that CIOs are focusing on the right priorities at the right time. It gives IT leaders the tools they and their teams need to drive real transformation.”

Each of the 12 steps in the CIO Playbook blends assessment, planning, and implementation. In conjunction with a Leadership Summit, IT executives are guided through the comprehensive approach, launching a step-by-step transformation journey that delivers long-term, scalable results. Unlike point solutions, which serve as temporary fixes, the CIO Playbook is designed for IT leaders to provide a scalable, adaptable framework that delivers sustainable, long-term results.


The 12 priorities of Info-Tech Research Group’s CIO Playbook are organized by month to ensure a well-rounded execution, but can be customized to align with what an organization needs to implement:

  1. Stakeholder Management – January
    Build strong relationships with key stakeholders and communicate IT’s value clearly across the organization.
  2. Core Processes – February
    Streamline and optimize IT processes to improve operational efficiency.
  3. Workforce – March
    Invest in the IT team’s development, building foundational skills to future-proof the workforce.
  4. Risk and Security – April
    Implement proactive risk management strategies to strengthen cybersecurity and resilience.
  5. Project Portfolio – May
    Align IT projects with business goals to ensure that the portfolio delivers maximum value.
  6. Vendor & Technology – June
    Optimize vendor relationships and technology adoption to support business objectives.
  7. Data & Analytics – July
    Leverage data-driven insights to enhance decision-making and drive innovation.
  8. Innovation & Transformation – August
    Lead digital transformation initiatives to create a competitive advantage for the business.
  9. IT Value – September
    Demonstrate IT’s value to the organization through improved performance and alignment with business goals.
  10. IT Strategy – October
    Develop and refine the long-term IT strategy to ensure alignment with business needs and emerging technology trends.
  11. IT Budget & Capacity – November
    Advocate for IT investments and manage budgets effectively to meet escalating business demands.
  12. Renewal & Reflection – December
    Reflect on progress made throughout the year and plan for continuous improvement in the next cycle.

The CIO Playbook offers a structured and scalable approach to IT transformation, empowering CIOs and IT leaders to drive long-term success. By focusing on strategic priorities throughout the year, the roadmap addresses immediate challenges and fosters continuous improvement and innovation. The firm explains that IT executives who adopt the CIO Playbook will be well-positioned to elevate their departments, strengthen their leadership roles, and contribute to the broader business goals of their organizations.

For media inquiries or requests for on-site interviews at LIVE 2024 with Geoff Nielson on the CIO Playbook, please contact [email protected].


Media Passes for Info-Tech LIVE 2024

Info-Tech LIVE 2024 is currently taking place September 17 to 19, 2024, at the iconic Bellagio in Las Vegas, offering journalists, podcasters, and media influencers access to exclusive content, the latest technology research and trends, and the opportunity to interview industry experts, analysts, and speakers. Media passes are still available for both in-person and digital passes, which provide access to keynotes and media. Interested media professionals can contact [email protected] for additional details.


About Info-Tech Research Group

Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software-buying insights. 

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact [email protected].

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

SOURCE Info-Tech Research Group

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