My role as the Small Business Lead at Mastercard in Canada enables me to interact directly with Canadian small business owners across different industries, from healthcare to retail and everything in between. I’m lucky to be consistently surrounded by the passion within this amazing community and to play a role in helping small businesses not only survive but thrive. As we enter a new year, two words immediately come to mind: resilience and optimism.
Small businesses are always pivoting to meet the needs of their customers, especially over the past few years. The resilience that has been built while navigating the pandemic has made them stronger –and this strength ultimately comes from optimism. Working closely with small business owners has taught me that they view everything as an opportunity. Their eyes – minds and hearts – are always wide open, and the glass is always half full. The combination of resilience and optimism is something small business owners inherently come to possess as they build their businesses and will be a driving force into 2023 and beyond.
Even with resilience and optimism at the helm, small business owners are no strangers to barriers and challenges. With this, it’s important for small business owners to remember that they’re not alone. Whether it’s partners like us at Mastercard, your peers to collaborate and learn from or the communities that rely on your business, we’re here to help you prosper. Because the reality is that small businesses are the backbone of the nation’s economy, and that means your success is Canada’s success.
Director of Product Management, Small Business, Mastercard Canada
Nishant Raina is the Small Business Lead for Mastercard in Canada.
As a product leader, Nishant develops and oversees the Small Business segment strategy by commercializing new products and services and supporting new product development with partners. With a strong passion for helping small businesses, Nishant drives the growth of the Small Business segment at Mastercard and within the entire payments ecosystem.
Since joining Mastercard, Nishant has made a measurable impact on strengthening the Small Business segment within Canada and leading key strategy development projects, supporting partners in product development initiatives, and working with regional and global teams to drive thought leadership.