Beyond Banking: August Haig on Financial Inclusion and Economic Opportunity for 2SLGBTQ+ Businesses
In an exclusive interview with CanadianSME Small Business Magazine, August Haig, Regional Manager, 2SLGBTQ+ Business Development at TD Bank Group, shares how stronger financial relationships, education, and tailored support can help entrepreneurs navigate the challenges of building and growing a business. Drawing on more than 30 years in financial services, August discusses the importance of creating spaces where business owners feel understood, supported, and confident in pursuing their goals.
Interview By SK Uddin
August Haig is the Regional Manager of 2SLGBTQ+ Business Development at TD Bank Group, with over 30 years of experience in the financial services industry. He specializes in strategic relationship-building, community engagement, and driving business growth through inclusive financial solutions. August works at the intersection of business development, operations, and community impact—partnering with internal teams and external organizations to advance financial literacy, wealth building, and economic inclusion within the 2SLGBTQ+ community.
Recent Statistics Canada data shows declining support for people to express their gender as they choose. Howmight this affect 2SLGBTQ+ business owners?
For all business owners, success often depends on building relationships, attracting clients, securing financing, and growing professional networks. When individuals feel pressure to hide who they are, it can impact their confidence and prevent them from pursuing business growth.
In my experience working with 2SLGBTQ+ business owners, authenticity is often one of their greatest strengths. Different perspectives enable businesses and communities to achieve their full potential.
At TD, we believe everyone deserves the opportunity to achieve their financial and entrepreneurial goals. Through strong relationships, collaboration, education, and dedicated support, we work to help create environments where all individuals, including the 2SLGBTQ+ community, can thrive, grow successful businesses, and contribute fully to Canada’s economy.
How can dedicated 2SLGBTQ+ business development teams help create meaningful economic opportunities when community members may feel less supported or represented?
Dedicated teams can help reduce barriers by providing tailored support and connecting entrepreneurs to opportunities that may otherwise be overlooked.
In my role, I focus on building meaningful relationships with community organizations, business leaders, and entrepreneurs. I often make connections between these different groups to help uncover opportunities for collaboration and mentorship.
When people feel seen, they are often more comfortable pursuing ambitious goals and seeking advice from their peers. My goal is to ensure that every client and community member who I engage with leaves the conversation feeling understood and valued.
What financial literacy barriers do 2SLGBTQ+ entrepreneurs and small business owners commonly face, and where can tailored guidance make the biggest difference?
Financial literacy is a foundation for economic inclusion. For many underserved communities, including 2SLGBTQ+ individuals, access to clear, relevant financial education can be a critical first step toward building stability and long-term wealth.
Members of the 2SLGBTQ+ community may be more likely to face challenges such as income instability, discrimination, or non-traditional family planning, all of which can impact financial decision-making. When people see themselves reflected in financial advice and feel their lived experiences are understood, they’re more likely to engage, ask questions, and take confident steps forward.
The right advisor for one person may not be the right fit for another, so it’s worth taking the time to compare options and choose someone who aligns with your priorities and connects to your story.
Beyond access to capital, what does inclusive banking look like for a 2SLGBTQ+ business owner seeking to start, grow, or protect a business?
Inclusive banking is about creating an environment where clients feel supported throughout every stage of their business journey. While access to capital is important, entrepreneurs also need trusted advice, financial education, strong relationships, and access to valuable networks.
As an example, I often lead financial literacy and educational events tailored to 2SLGBTQ+ business owners. Whether discussing economic updates, estate planning, succession strategies, or wealth preservation, there are unique considerations that can have a significant impact on entrepreneurs within the community. By providing relevant insights and a safe space for conversation, these sessions help business owners make informed decisions and better position themselves for long-term financial and business success.
What funding conversations should a new entrepreneur have before applying for financing?
As a Business Development Manager, I encourage entrepreneurs to view financing conversations as opportunities for planning and education.
Before applying for financing, entrepreneurs should speak with their banking partner to review the financial standing of their business and goals for the future. Your banking partner will then walk you through the range of financing solutions available to determine what best aligns with your stage of growth.
It’s important to explore financing options early in the business journey. Understanding available programs before investing personal capital can help entrepreneurs preserve cash flow while maximize opportunities to grow their business.
Disclaimer: The views and opinions expressed in this interview are those of the interviewee and do not necessarily reflect the official policy or position of CanadianSME Small Business Magazine. Our platform is dedicated to fostering dialogue and sharing insights that inspire and empower small and medium-sized businesses across Canada.
