ShareGate: The Microsoft 365 management solution you need

We sat down with Benjamin Niaulin, ShareGate’s Director of Product, to talk about the updated features of the recently released management software from GSoft, how well they perform in M365 environments when it comes to seamless file transfers, how the new enhancements can help businesses increase productivity and provide a more streamlined and uniform digital environment experience, and his innovative and cutting-edge research and development.

Benjamin Niaulin is Director of Product at ShareGate, a management solution that turns Microsoft 365 into the collaborative and secure environment it should be, from migration to everyday Teams and SharePoint operations. He’s been around the world keynoting some of the largest conferences, covering the Tech move to the Cloud and Digital Transformation within organizations, helping them in various industries, meet their goals and regulations while staying ahead of their competition. Awarded SharePoint MVP and Office 365 MVP, he is an avid student of technology and believes there is always something new to learn.  

ShareGate is part of GSoft, home to a family of software products that lay the groundwork for a better employee experience.


About GSoft

GSoft is recognized as one of Canada’s Best Managed Companies thanks to its unparalleled corporate culture, standing among the largest Quebec SMEs. In 2021 alone, GSoft saw revenues of more than $100 million. Their innovative offerings have helped transform workplaces around the world to make them not only simpler, kinder, and faster, but also future-proofed and able to adapt with the changing times. GSoft has helped more than 17,500 enterprise customers globally migrate to new online environments that enable collaboration while also fostering productivity, innovation, and positive workplace cultures founded upon belonging.


What is your role as the Director of Product at GSoft and being a Microsoft Certified Trainer? 

As the Director of Product at ShareGate, my role is to help build a powerful platform for IT professionals in Microsoft 365 ultimately helping empower end users to do their best work. ShareGate was developed on behalf of GSoft, a Canadian tech company behind a family of software products that improve the employee experience, and is today a best-in-class, go-to Microsoft 365 management solution for everyday Teams and SharePoint operations.

I work alongside a talented team to craft software experiences to help our customers solve complex problems with their productivity tools and leverage our access to millions of users worldwide to drive data-informed decisions. I am learning every day, alongside my team of high performing Product Managers, Product Designers, UX Writers and Researchers what essential tools we need to build and how we can bring them to market. Through my strong desire to help and evolve practices in our market, I’ve also written numerous blogs, have taken part in extensive training and have spoken at conferences worldwide to share our knowledge and expertise.


What do you have to say about the enhanced features of ShareGate, a complete management software offering recently announced by GSoft?

ShareGate’s new features, including reporting, provisioning, and automation, will provide added usability to companies who have migrated using ShareGate, and those looking to manage their already-migrated environments with added ease and efficiency. The various ShareGate features include:

  • Migration and cloud copy: Enables seamless file transfers to M365 environments so talent can work seamlessly, all from one cloud-based location. 
  • Frictionless provisioning: Provides easy-to-use and adoptable templates for IT administrators and enterprise talent to bolster productivity and create a more seamless and consistent digital environment experience. 
  • Reporting engine: Grants access to built-in custom reporting to ensure a centralized, controlled view of the digital environment to assess risks so IT administrators can course-correct proactively or manage issues quickly, whether they’re pertaining to security, permissions data, inventory or usage. 
  • Automation: Automates everyday IT tasks to clean up, organize and govern digital environments, ultimately helping for faster investigations, resolutions and overall management capabilities. 
  • Flexible permissions management: Ensures the right employees have access to the right things to protect sensitive data so members can manage their own environments effectively and efficiently while also providing increased cybersecurity protection through data and file-sharing management and controls.
  • Administration: Helps IT managers to stop firefighting and move with agility through day-to-day operations to enable productivity through simple, powerful copy actions for SharePoint, Teams and Planner.

How well do ShareGate’s enhancements work to make file transfers to M365 environments seamless? And how does it help the workers?

Through over a decade of investments into our proprietary migration tool, we’ve opted to take our powerful engine and unique position in the market to bring an easy “cloud copy” value to our customers, straight to their fingertips. The ever-evolving landscape of a digital and hybrid workplace means our customers need to be agile and move things around to match the company’s information architecture and structure.

With ShareGate’s evolved functionalities, companies will gain more control of their digital environments while proactively managing potential security and compliance risks before they become an issue. 


What are the ways in which the new improvements can help businesses boost productivity and offer a more streamlined and uniform digital environment experience?

Automation and Templating are two key improvements introduced to ShareGate that will help businesses boost productivity and offer a more streamlined digital experience enabling end-users to navigate their online environments more seamlessly, collaborate more effectively and ultimately manage their workflows more efficiently, through the click of a button.


How can customers increase employee experience and overall business performance by finding efficiencies in their daily operations with the use of the ShareGate offering?

Companies of all scales and sizes have reported ShareGate has saved them hundreds of hours for both migrations and day-to-day management, ultimately freeing up the time of their IT administrators to better manage their digital environments, while also enabling their talent to work more collaboratively and efficiently.  

As companies navigate new and existing complexities caused by diminishing bottom lines, retention issues, staffing cuts and changes, growing cybersecurity threats and more, ShareGate will continue to enable companies to drive efficiencies in their day-to-day operations.  

 By helping employees work smarter, more efficiently and more importantly, safely, with the tools they use every day, we are seeing a direct impact on their experience and the company’s overall performance in the long run.


How will your creative and cutting-edge research and development team’s improvements to ShareGate help businesses take more control of their digital surroundings while proactively addressing security risks?

The easy-to-use complete management software offering – which has been adopted by more than 75,000 IT professionals worldwide with peak sales generated amidst the pandemic – has become famed for its best-in-class migration and cloud copy capabilities, allowing companies of all sizes to eliminate internal IT complexities, control their digital environments and offer the optimal, user-friendly experience for talent.  

Accrued investments in security, reporting and automation allow ShareGate’s customers to keep up with the growing needs within organizationswhile leveraging ShareGate’s power to prevent security leaks. 

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