Small Business, Big Impact: Perfecting Your Customer Experience for Growth,  by Prakash Shunmuga Sundaram, Director – Technical Services at Zoho Canada

Small Business Canada

Join Prakash Shunmuga Sundaram, Director of Technical Services at Zoho Canada, as he takes the stage at the SME Expo 2023 on June 16 at the Metro Toronto Convention Centre. In his exclusive workshop titled “Small Business, Big Impact: Perfecting Your Customer Experience for Growth,”  Prakash will provide invaluable insights into enhancing customer experiences and driving business growth using Bigin by Zoho CRM.

Zoho, a global leader in cloud-based software solutions, has been empowering small businesses for years with their comprehensive suite of tools.  Prakash, representing Zoho Canada, will shed light on Bigin, a powerful CRM system designed specifically for small businesses.

During this informative session, attendees will receive a deep dive into Bigin by Zoho CRM, gaining a comprehensive understanding of its features and capabilities. Sundaram will demonstrate how to transition seamlessly from spreadsheets to a user-friendly CRM platform that can fuel business growth and streamline customer interactions.

By attending this workshop, small business owners and entrepreneurs will learn effective strategies to perfect their customer experience, ultimately leading to increased customer satisfaction, loyalty, and business growth.  Prakash’s expertise and Zoho’s proven track record make this session a must-attend for those seeking to take their small businesses to new heights.

Don’t miss the opportunity to learn from Prakash Shunmuga Sundaram and discover how Bigin by Zoho CRM can transform your customer experience and drive your business forward. Join us at the SME Expo 2023 on June 16 and embark on a journey toward small business success.

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